Logged on as:
This is a list of questions that are frequently asked by families using our
(Nannies, please view our Frequently
Asked Questions for Nannies).
How does Nanny Perfect differ from a standard nanny agency?
The Nanny Perfect website provides you with instant access to details of
nannies matching your requirements who are currently looking for a nanny
position. Although there is a membership fee payable to view nanny contact
details, we do offer a free Limited membership which will allow you advertise
your vacancy and communicate with candidates via the website. Also, we do not
charge you or the nanny a placement fee for any placement made through the
Do I have to sign a contract when hiring a nanny through Nanny Perfect?
No, the only agreement will be between you and the nanny that you hire. The
terms of this agreement are entirely up to you, however we are glad to assist
you with any questions that you may have in setting the agreement up.
How much do we have to pay our nanny?
The nanny's salary is determined by agreement between you and your nanny. The
salary should be based on the experience and qualifications of the nanny, how
many hours per week she is required, how flexible the nanny is required to be
with her times, whether any driving is required by the nanny, etc.
For more details, please see our salary
How do I view a list of matching nannies on Nanny Perfect?
Please click on the Find Nannies
link here or on the top menu to view a list of nannies matching your criteria
who are currently looking for a position on Nanny Perfect. You can also
create a free profile on Nanny Perfect, and then select "View Matching
Nannies" from the menu on your personal profile page.
How do I access more details for each nanny, such as their contact details?
Purchasing a Premium membership with Nanny Perfect will give you access to
nanny contact details and other protected info that is not available to Limited
What are the benefits of a Premium membership to Nanny Perfect?
Premium members are able to view contact details for nannies on the website and
speak directly to any candidates they would like to interview. You will also
have the option of having your contact details displayed to nannies matching
your requirements, allowing them to contact you directly to apply for an
What is the cost of a Premium membership to Nanny Perfect?
There is a registration fee of CAN$[thirtyDayPrice] for a Premium 30 membership
(30-day membership period) or CAN$[ninetyDayPrice] for a Premium 90 membership
(90-day membership period). This is a once-off charge only, and a Premium
membership will automatically revert back to a Limited membership after expiry
of the 30-day or 90-day membership period. There is NO further placement fee
payable by either the family or the nanny for any placement made via the
After purchasing a Premium membership, will I be able to come back to the
website at a later stage to view nanny contact details?
Yes, you can login at a later stage to view nanny contact details, and you will
also have access to the contact details of new nannies that have joined our
website since you last accessed the website.
Can I hire more than one nanny from the website without incurring an extra
Yes, a family may hire multiple nannies from the website at any time during or
after their membership period without paying an extra fee. We regret no nanny
agencies however - please see our terms of service
for more details.
Will I be able to update the details of my vacancy at any stage after
Yes, you will be able to update your details at any time by signing in to your
Are my e-mail address and contact details secure on the website?
Nanny Perfect's Terms of Service emphasise privacy and security, and your
contact details will NEVER be shared with any third party other than registered
nannies matching your requirements. The only e-mails that you will receive from
us will be notifications whenever a new matching nanny registers with our
website, and notifications whenever a matching nanny requests an interview for
your position via the website.
What security is in place with regards to online membership payments?
Membership payments are handled by the US corporation 2CheckOut, an authorised
retailer for Nanny Perfect. 2CO is certified to meet the Payment Card Industry
Data Security Standard (PCI DSS), and offers buyers a Safe Shopping Guarantee
as well as 24/7 telephonic support (toll-free in US and Canada). For more
view the 2CO security policy .
Please e-mail us at email@example.com
for prompt assistance with any further questions you may have.